Collection Instructions
WE CANNOT PROCESS YOUR SAMPLE UNTIL YOU REGISTER
- Put on gloves. Lift your toilet cover and seat.
- Unfold collector pad, peel tape and adhere to toilet allowing for a little slack.
- Place toilet seat down. Begin bowel movement, taking care not to wet collector.
- Open the empty tube, collect pea size amount of sample onto the swab by swiping across the surface of the sample. DO NOT SCOOP.
- Be sure add enough sample to the max fill line provided on the tube.
- Carefully place swab back into the tube and seal the lid tightly. Repeat steps a and b with the liquid filled tube.
- Drop the soiled collector pad into the toilet and let sit for 5 minutes before flushing.
- Ensure tube lids are closed tight to avoid leaks in transit. Place both tubes into the white pouch and seal.
- Place the white pouch in prepaid mailer and drop off in your mailbox or any USPS location.
- Once we receive your sample, we will notify you via email.
If you need additional help in how to do the collection, please call us at (661) 888-4799 or email customerservice@sungenomics.com.
A few things to know before you go...
- I am currently taking antibiotics, when should I test?
- Should I stop taking my current medications,supplements, and/or probiotics before providing a sample?
- How much sample should I provide?
- What should I do if I make a mistake during collection?
- How do I return my sample?
- Do I need to refrigerate or freeze my sample before mailing?
- How long is my sample good for in transit?
- What’s included in your Box?
- Have more questions regarding the collection process?